Ransomware Crisis Response for a Billion Dollar Organization

Sector | Nonprofits

Challenge

When the country’s largest comprehensive university research foundation fell victim to an unfortunate ransomware attack, the potential harm to stakeholders could not be understated and that is why our seasoned crisis team was called in to assess the situation and develop a plan to guide the organization’s internal and external communications.

Approach

WAV Strategies became an integral part of the crisis team working closely with organizational leadership and legal counsel to develop and execute a crisis communications strategy that was detailed and adaptable. Our approach helped alleviate much of the stress felt by the leadership team.

Results

WAV Strategies developed and executed a crisis communications strategy that was mindful of protecting the victims, employees, and stakeholders impacted by the ransomware attack. We ensured the response was transparent, message was controlled, and brand protected.

Client Triumphs

WAV Strategies are winning strategies